Privacy Policy

Last Updated: May 2, 2026
At Orsho Natural Skin Care LLC (“Orsho” “we, “us, “our”), we strongly believe your skin and your data, deserve the best care. 

This Privacy Policy describes how we collect, use, disclose, retain and otherwise manage your personal information when you visit or make a purchase from orsho.com (“Site”, “our site”).

It also describes the choices available to you regarding our use of your personal information.

Orsho does not sell, share, or otherwise disclose your personal information to third parties, except as expressly set forth in these Privacy Policy and Terms & Conditions.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.

By using this Site, you accept the terms of this Privacy Policy and our Terms & Conditions and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.

We may update this Privacy Policy to reflect changes to our information practices or for other operational, legal, or regulatory reasons.

Collection of Personal Information

  1. Information You Provide

We collect the following personal information from you:

  • Contact information, such as name, email address, mailing address, and phone number
  • Billing information, payment information and billing address
  • Login information, such as username and password
  • Information for rewards, such as birthday, which relatedly reveals your age
  • Preferences information such as product wish lists, order history and marketing preferences
  • Personal information that you provide to us in response to questionnaires we may offer to personalize our product offering for you, such as to find your shade or contour
  • Photographic images that you provide to us or that you use in connection with your use of the Site, including your likeness, which may also reveal your gender.

If you post a photograph on social media and tag us or if you post a comment on our social media pages, we will collect the photograph or content of that message. Please note that if you choose to post photograph on social media and tag us or post a comment on any of our social media pages, any information you post will be visible to any other visitors to that social media page. We are not responsible for any personal information you include in such posts or for any use of such information by any other visitor to the social media page.

  1. Information Collected Automatically

In addition, information about your computer hardware and software is automatically collected by us when you use/visit our Site. This information may include:  your type of operating system, type of browser, language preference, access times and dates, type of device, internet service provider, Wi-Fi usage, default search preference, referring website addresses, search queries, device ID, IP address, geographic location based upon your IP address, browsing history, MAC address, technical unique identifier, such as UDID, other technical information such as protocol status and sub status, bytes sent and received, and server information and some of the cookies that are installed on your device.

We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Third party tracking tools like Google Analytics.

We may also collect information regarding traffic patterns, the actions taken on our Site, including the user’s click-stream, and your interaction with our Site and advertisements. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain quality of the Site and to provide general statistics regarding use of the Site. We may also receive similar data from our business partners, including online advertising networks, and from social media platforms, such as Facebook, Instagram and TikTok, subject to your registration and privacy settings with such third-party social media platforms.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is called Order Information.

  1. Cookies and Other Tracking Technologies

 A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.

We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.

The types of cookies we may use on the Site include:

Strictly necessary cookies – these cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will then not work.

Performance cookies – these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. If you do not allow these cookies we will not know when you have visited our Site, and will not be able to monitor the Site’s performance.

Targeting cookies – these cookies may be set through our Site by our advertising partners. Such advertising partners may use them to build a profile of your interests and show you relevant advertisements on other websites. If you do not allow these cookies, you will experience less targeted advertising. See Section 3 (Interest-Based Advertising) for more information.

We may use Google Analytics, for example, which sets cookies on the Site to help analyze how visitors use the Site. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose.

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Although users are not required to accept cookies, as noted above, blocking or rejecting them may prevent access to some features available through the Site. You may manage your cookie preferences on the Site.

  1. Web Beacons and Pixels

A pixel is an HTML code snippet embedded in a website or email that collects information about user behaviors and interactions with the website or email.

We may utilize pixels both on certain aspects of the Site and in HTML-formatted email messages to you. Pixels may be used for the purpose of, among other things, measuring the success of our marketing campaigns, compiling statistics about Site usage and tracking the activities of users of the Site and email recipients. For instance, we may use pixels from Meta, TikTok, Google, Pinterest and Snapchat on the Site to enable us to create targeted advertisements and measure the effectiveness of our advertisements.

  1. Interest-Based Advertising

We may collect information about your online activities on our Site to provide you with advertising about products tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our advertisements are served.

You may see certain advertisements on other websites because we work with advertising partners (including advertising networks) to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based and contextual means. These partners track your online activities over time and across websites, including our Site, by collecting information through automated means, including through the use of third-party cookies, web beacons and pixels. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our Site and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. For example, we utilize certain of our advertising partners’ targeted advertising services to show you our advertisements on other websites based on your prior visits to our Site and other online activity.

Provided that a company participates in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising, you may opt out of interest-based advertising generally through the Network Advertising Initiative website or by visiting http://www.aboutads.info/choices/ (web-based advertising) or http://www.aboutads.info/appchoices (for mobile advertising). To learn more, please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance at www.networkadvertising.org/choices. Opting-out does not mean that you will stop receiving advertisements from us. It means that you still stop receiving advertisements from us that have been targeted to you based on your visits and browsing activity across websites over time.

HOW DO WE USE YOUR PERSONAL INFORMATION 

We use your personal information to:

  1. Provide the Site to you.
  2. Fulfill and ship the order to you.
  3. Send you an order confirmation.
  4. Operate, improve and personalize the products we offer, and to give you a more consistent and personalized experience when interacting with us.
  5. Send you requested product information.
  6. Respond to customer service requests.
  7. Send you surveys regarding your satisfaction with our products and overall experience with us.
  8. Create and manage your account.
  9. Administer our rewards programs.
  10. Administer giveaways.
  11. Personalize our advertising, marketing communications, shopping experiences and promotional offers and to deliver promotions and offers to you that we think may interest you.
  12. If you sign up for our email list or to receive promotional text messages, to send you emails or text messages about products or offers that we think might be of interest to you.
  13. Respond to your questions and concerns.
  14. Improve our Site user experience and marketing efforts.
  15. Conduct research and analysis.
  16. For security, to detect fraud or illegal activities and for archival and backup purposes in connection with the provision of the Site.
  17. For our business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our products and services, identifying Site usage trends, and determining the effectiveness of our promotional campaigns.
  18. As we believe to be necessary or appropriate, under applicable law:
    – to comply with legal process;
    – to respond to requests from public and government authorities;
    – to enforce this Privacy Policy and our Terms of Service;
    – to protect our operations;
    – to protect our rights, privacy, safety or property, and/or that of you, or others; and
    – to allow us to pursue available remedies or limit the damages that we may sustain. 

SHARING YOUR PERSONAL INFORMATION

We may also disclose your information:

With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide data analytics on the Site, send out emails and text messages about the Site and our products and to process payments.

For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions.

We will disclose information as we deem necessary to respond to  subpoenas, regulation, binding order of a data protection agency, legal process, governmental request or similar legal or regulatory process.

With Business Partners. If Orsho engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.

Changes of Control. If Orsho is involved in a corporate transaction, such as a merger, acquisition, sale of all or substantially all of our assets, divestiture, consolidation or even in the unlikely event of bankruptcy, your personal information may be one of the assets that is transferred.

With Your Consent. We may share your personal information to any other third party with your prior consent to do so.

THIRD PARTY WEBSITES AND ONLINE SERVICE

Our Site may contain links to third-party websites and online services. When you click on a link to any other website or online service, you will leave our Site and go to another site, and another entity may collect information from you. We have no control over, do not review, and cannot be responsible for, these external websites and online services or their content. Please be aware that the terms of this Privacy Policy do not apply to these external websites and online services or content, or to any collection of your personal information after you click on links to such external websites and online services. We encourage you to read the privacy policies of every website and online service you visit. The links to third-party websites or online services are for your convenience and do not signify our endorsement of such third parties or their products, content or websites or online services.

SOCIAL MEDIA

Some aspects of the Site may allow you to interface with social media, such as Facebook, Instagram, TikTok, Pinterest and Snapchat. We will attempt to identify these aspects of the Site to you, for example, by identifying them with the applicable third-party logos or trade names. By using these interfaces, you will allow us to access information about you from those other online services, including information and other content that you submit to those online services. If you interface with the Site through your social media account, we may contact you or enable you to share your experience and content via your social media account, which information may be publicly viewed by other users of those services.  For a description on how such social media services and other third-party platforms, plug-ins, integrations, and applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings with that service or platform.

CONSENT TO RECEIVE COMMUNICATIONS

By providing your phone number and clicking submit on the Site, you agree to our Terms of Service and this Privacy Policy, and authorize us to make or initiate sales calls, text messages and prerecorded voicemails to that phone number using an automated system. Your agreement is not a condition of purchasing any products, goods or services. Message & data rates may apply and message frequency may vary. Reply STOP to unsubscribe. HELP for help.

YOUR CHOICES 

You may choose to stop receiving our marketing emails and text messages by following the unsubscribe instructions included in such emails and text messages, updating your communications preferences in your membership account on the Site or contacting us at:

Orsho Natural Skin Care LLC
47448 Pontiac Trail, Suite 178
Wixom, MI   48393
Email: contact@orsho.com

Phone: (947) 223-5556

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

If you have linked to your social media account and decide at any time that you no longer wish to have your social media account (e.g., Facebook) linked to your account, then you may de-link the social media account in the “preferences” section in your account settings. You may also manage the sharing of certain personal information with us when you connect with us through your social media account, such as through Facebook. Please refer to the privacy settings of your social media account to determine how you may adjust our permissions and manage the interactivity between the Site and your social media account.

You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at the email address set forth below. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

DATA RETENTION 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as payment information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (“SSL”).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Site, you can contact us.

NOTICE OF DATA DISCLOSURE AND CONSUMER RIGHTS

Orsho discloses the categories of personal information it collects, the purposes for which such information is used, and the limited ways in which it may be shared with service providers or partners in accordance with applicable privacy laws.

Except as expressly set forth in this Privacy Policy, Orsho does not sell, share, or otherwise disclose your personal information to third parties for valuable consideration. Data disclosure is limited solely to the specific purposes described in this Privacy Policy and Terms and Conditions agreements.

CONSUMER RIGHTS

Right to Know

You have the right to request that we disclose what personal information we collect, use, disclose, sell or share. Specifically, you may request that we disclose to you the following:

  • The categories of personal information we have collected about you.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting, selling or sharing personal information.
  • The categories of third parties with whom we disclose personal information.
  • The specific pieces of personal information we have collected about you.

You may also request that we disclose to you:

  • The categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each third party to whom the personal information was sold or shared.
  • The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

Right to Request Deletion

You have the right to request that we delete the personal information we have collected from you. While we aim to honor all requests, we may be required to maintain certain information to:

  • Complete a transaction or fulfill a contract we have with you.
  • Comply with legal obligations (such as tax or accounting requirements).
  • Ensure security and protect against fraudulent or illegal activity.

If we cannot fulfill your deletion request, we will notify you within 30 days and explain the specific legal or operational reason for our decision. To submit a request, please contact us at contact@orsho.com.

Right to Opt-Out of Sale or Sharing of Personal Information

You have the right to direct a business that sells or shares personal information about you to third parties not to sell or share your personal information. However, we do use cookies and other tracking technologies as stated above (Cookies and Other Tracking Technologies) for targeted advertising purposes. The collection of data through certain cookies and other tracking technologies for our targeting advertising purposes may be considered a “sale” and is considered “sharing” under the CPRA. To opt-out of having your information sold and shared with third-party website analytics and digital advertising service providers for this purpose, visit our “Contact us” page and send us a message.

Right to Correct Inaccurate Personal Information

You have the right to request a business that maintains inaccurate personal information about you to correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to direct a business that collects sensitive personal information about you to limit its use of your sensitive personal information (1) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (2) for certain business purposes; and (3) as authorized by the implementing regulations of the CPRA. Orsho does not use or disclose the above sensitive personal information for any purpose other than those permitted under the CPRA.

NO DISCRIMINATION 

You have the right not to be discriminated against because you exercised any of your aforementioned rights.

HOW TO SUBMIT A REQUEST 

To exercise the rights described above, you must submit a verifiable request to us. You can do so by calling us at 947-223-5556 or by visiting us at Contact Us page.

If you maintain an online account with us, we may verify your identity for a request through the normal account authentication process, meaning you may need to sign on with your username and password.

To submit a verifiable request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors.

You may designate an authorized agent to make a request on your behalf by providing the agent with signed written permission to do so.

If we cannot verify your identity or authority to make the request, we will not be able to comply with your request. We will inform you if we cannot verify your identity or authority. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

WE SHARE OR SELL SUCH INFORMATION TO:

  • Provide the Site to you,
  • Operate, improve and personalize the products we offer, and to give you a more consistent and personalized experience when interacting with us,
  • Personalize our advertising, marketing communications, shopping experiences and promotional offers and to deliver promotions and offers to you that we think may interest you,
  • Improve our Site user experience and marketing efforts,
  • Conduct research and analysis,
  • For security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site,
  • For our business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our products and services, identifying Site usage trends, and determining the effectiveness of our promotional campaigns,
  • As we believe to be necessary or appropriate, under applicable law:
    – to comply with legal process;
    – to respond to requests from public and government authorities;
    – to enforce this Privacy Policy and our Terms of Service;
    – to protect our operations;
    – to protect our rights, privacy, safety or property, and/or that of you, or others; and
    – to allow us to pursue available remedies or limit the damages that we may sustain.

However, if you provide us with photographs or respond to our quizzes, it may be possible to infer your racial or ethnic origin. Orsho will only use and disclose such information as necessary to fulfill the purposes of collection or as permitted under the CPRA and we will not sell or share such information.

Orsho collects the personal information described above from or through the following categories of sources:

  • You, directly and indirectly, including when you access the Site or make any purchases through the Site;
  • Service providers, including those that provide analytics services to help us understand the activity on the Site.

Orsho will retain the personal information described above for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.

CUSTOMERS OUTSIDE OF THE UNITED STATES

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

MINORS 

No parts of our Site are directed to or designed to attract minors under the age of 16. We do not intentionally gather personal information from visitors who are under the age of 16. If a child under 16 submits personal information to us and we learn that the personal information is the information of a child under 16, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 16, please contact us at contact@orsho.com.

CHANGES

 We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

You can Contact Us about this Privacy Policy by writing or emailing us at the address below:

Orsho Natural Skin Care LLC
47448 Pontiac Trail, Suite 178
Wixom, MI   48393
Email: contact@orsho.com
Phone: (947) 223-5556
orsho.com

 

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